Burst Pipe Repair in Tempe, AZ

Why do pipes fail in Tempe houses?

Age is a big part of it. Tempe's median home was built around 1983, which makes it one of the older housing stocks in the Valley. Original valves, fittings and supply lines in those homes have been through decades of summer heat and pressure swings. Hard water adds to the wear: the city reports an average of about 10.9 grains per gallon, with a range from 9.5 up to 29 across its system. Scale collects in valves and fixture connections, which is often where a leak first breaks loose.

Tempe is also identifying what privately owned service lines are made of under the revised federal lead and copper rule. If a yard line has to be dug up, ask what material comes out of the ground.

Who do I call if water is flowing in the street?

The City of Tempe Water Utilities Division handles water, sewer and stormwater. For a water emergency, the city lists 480-350-2837, and customer service is at 480-350-8361. Breaks in the main or at the meter are the city's job. Leaks on the house side, including the line across the yard and everything inside, are for a plumber.

Does a burst pipe repair need a Tempe permit?

Sometimes. Tempe's homeowner permit guide says leak repairs are exempt only when they do not involve replacing or rearranging valves, pipes or fixtures. Since most burst pipe repairs replace at least a section of pipe, your plumber may need a plumbing permit from the Development Services permit counter at City Hall, 480-350-4311. It is worth asking before work starts.

Renters and landlords

Tempe has many rentals near Arizona State University and downtown. Tenants should shut the main, notify the owner or manager right away and document the damage. Owners can call the number on this page to reach an independent plumber who works in Tempe.

Whoever makes the call, have the address, the nearest cross street and a short description ready: where the water is coming from, how long it has been running and whether the main is closed. The plumber will find the failure, replace the damaged length, restore pressure gradually and check nearby joints before leaving. Arrival time depends on the hour and the plumber's schedule.