Emergency Plumber in Phoenix, AZ

Problems that should not wait

• A supply line or fitting that has let go and is flooding a room
• Warm, damp spots on a tile or concrete floor, or the sound of water running with every tap closed, which can mean a slab leak
• Toilets, tubs or floor drains pushing wastewater back into the house
• A water heater dumping water from the tank body
• No water at all, and the neighbors still have pressure

A dripping faucet, a slow sink or a toilet that runs but has a working stop valve can usually be handled during normal hours.

Smell gas? Get out first

Do not flip lights or start anything. Leave, and from a safe distance call 911 and Southwest Gas at 877-860-6020. Gas piping repairs can follow once the utility has made the line safe.

The first ten minutes

1. Close the main. In many Phoenix homes on a slab, the house shutoff is outside, often near the front hose bib or where the line rises out of the ground by the garage. The meter box near the street also has a valve.
2. Kill power to an electric water heater if it is involved, but only when the panel area is dry.
3. Drain the lines by opening a faucet at the lowest point.
4. Photograph the damage for the plumber and for an insurance claim.

The City or a plumber?

The City of Phoenix takes reports of broken water mains, damaged hydrants, water service line breaks and sewer emergencies at 602-261-8000. On the private side, the City says property owners are responsible for the water and sewer lines running across their own lot up to the City mains. A leak inside the house or in the yard is usually a job for a plumber. Water gushing in the street or a whole block losing service points to the City.

Desert-specific trouble

Most Phoenix houses sit on concrete slabs, so leaks under the floor are a common emergency call. Summer heat stresses outdoor pipes and hose connections, and the occasional winter freeze can split an exposed line on a patio or roof. The city's median home was built around 1984, and older central neighborhoods can still have galvanized supply pipe, which tends to fail without much warning.

On the phone

You will be routed to an independent local plumber who works in Phoenix. Tell them the address, what is leaking and whether the main is closed. Ask how a night or weekend visit is billed, since after-hours rates are often higher. Arrival time depends on demand, and none is promised here.