Rio Verde homes get water from EPCOR's Rio Verde system, so outages and main breaks go to EPCOR at 1-800-383-0834; neighboring Rio Verde Foothills is a separate area on hauled water. In a plumbing emergency, close the main, and if you smell gas, leave and call 911 and your gas utility or propane supplier. Then call the number on this page to be connected with a local plumber in Rio Verde.
Rio Verde's setup
Rio Verde is a master-planned, age-restricted (55+) golf community on the Verde River in the far northeast corner of the metro, developed from 1973, with a median age of about 72. EPCOR runs the Rio Verde water system, about 3,100 connections fed entirely by EPCOR groundwater wells, with hardness of 11 to 14 grains per gallon. EPCOR Customer Care is 1-800-383-0834. Rio Verde Foothills, next door, is a different community that isn't on this system and relies on hauled water from a standpipe on 176th Street, so if you live there, your emergency steps involve storage tanks and pumps instead.
EPCOR's report doesn't describe sewer service, and we didn't confirm the provider, so check your bill. No official page names a gas utility here either, and some outlying homes use propane or are all-electric. Because Rio Verde is unincorporated, Maricopa County handles permits, and it doesn't require one to replace an existing water heater.
Rio Verde or Rio Verde Foothills?
| Situation | Rio Verde (EPCOR water) | Rio Verde Foothills (hauled water) |
|---|---|---|
| No water at any tap | Check with a neighbor, then call EPCOR | Check the storage tank level and booster pump |
| Burst pipe inside | Close the house main and call a plumber | Turn off the booster pump and call a plumber |
| Leak in the yard | EPCOR if it's at the meter; a plumber if it's on your side | A plumber; the line from the tank is yours |
| Water heater leaking | Shut off fuel and the cold supply, then call a plumber | The same steps |
Signs to act on
- Water spreading from a laundry room, kitchen or bath
- Sewage odors or drains backing up
- A water heater leaking from the tank
- The water meter moving with everything shut off
Timing
Summer heat strains water heaters, and monsoon storms can back up yard drains. Freezes are uncommon, but exposed lines and hose bibs can crack on a cold night. Rio Verde is about 30 miles in a straight line from downtown Phoenix, so travel time is part of any emergency call. Give the plumber your street and the nearest entrance to the community. After-hours visits usually cost more, and no arrival time is promised.
Emergency Plumber questions in Rio Verde
Water service here depends on the address. How do I find out who serves my home?
We leave for part of the year. How do we avoid coming home to a flood?
Who do I call when a water main breaks in the street?
Our home uses propane instead of utility gas. What changes in a gas emergency?
More plumbing services in Rio Verde
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