In Paradise Valley, the right utility number depends on the address, because four water companies and two sewer systems serve the Town, and many homes aren't on sewer at all. Close the main first; if you smell gas, leave and call 911 and Southwest Gas at 877-860-6020. Then call the number on this page to be connected with a local plumber in Paradise Valley.
When you call
The number on this page connects you with an independent plumber who takes urgent work in Paradise Valley. Say what failed, whether the main is closed, and the address; on a large lot, also say where on the property the problem is, such as a guest house, the pool equipment or a long yard line. Ask how after-hours pricing works before the plumber is sent. No arrival time is promised; it depends on the hour and availability.
What affects cost
- Hour and day. Night and weekend calls usually cost more.
- Distance on the lot. Most of the Town is zoned for lots of at least one acre, so service lines and drain runs can be long and harder to trace.
- Finishes. Leaks behind stone, tile or custom cabinetry take more care to open and close.
- Permits. The Town's Building division issues plumbing permits through its online Citizen Portal (480-348-3692).
Paradise Valley's utility patchwork
The Town doesn't run a water utility. Depending on where you live, water comes from EPCOR (emergencies 800-383-0834), the City of Phoenix (602-261-8000), the City of Scottsdale (480-312-5650) or Berneil Water Company (emergencies 480-947-5044), and the Town publishes a provider boundary map. Sewer is split too: some homes are on City of Phoenix sewer, others on the Town's own system, which the City of Scottsdale operates and maintains (480-312-5650). Many properties are not on municipal sewer and use private onsite wastewater systems overseen by Maricopa County.
Natural gas from Southwest Gas is available only in some areas of Town, so know whether your home has it. If it does and you smell gas, leave and call 911 and Southwest Gas from outside.
Quick checklist
- Know which of the four water companies is on your bill.
- Close the house main; for a yard leak upstream of the house, the shutoff at the meter may be needed.
- Shut off gas or power to a leaking water heater.
- If you're off the sewer system and drains back up, stop water use and note when the onsite tank was last serviced.
- Open the gate and turn on exterior lights for a night call.
Emergency Plumber questions in Paradise Valley
Water service here depends on the address. How do I find out who serves my home?
The house is not on municipal sewer and every drain is backing up. Who do I call?
Who do I call when a water main breaks in the street?
Which plumbing problems can safely wait for a weekday?
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