Most Glendale homes get water and sewer from the City of Glendale Water Services Department, but the Hedgepeth Hills area is a City of Phoenix water customer. Gas, where a property has it, comes from Southwest Gas. Plumber Phoenix is a free referral service rather than a plumbing contractor; call the number on this page to be connected with a local plumber in Glendale.

Plumbing services in Glendale
West Valley neighbor to Phoenix
Glendale is a Maricopa County city about 12 miles from downtown Phoenix in a straight line, with 248,325 residents at the 2020 Census. Downtown Glendale is the historic center, and Loop 101 runs through the city. Nearby communities include Peoria, Sun City, El Mirage and Avondale.
City water and sewer, with one exception
Glendale Water Services runs both the drinking water system and wastewater collection and treatment, and the general utility number is 623-930-4100. The Glendale-treated supply mixes Salt River Project surface water from the Salt and Verde rivers, Central Arizona Project water from the Colorado River, and groundwater. The city publishes an annual water quality report; check it for current hardness and treatment details.
One pocket works differently. In Hedgepeth Hills, roughly Loop 101 to Mohawk Drive between 47th and 51st avenues, Phoenix's system now connects directly and those homes are City of Phoenix water customers. If you live there, Phoenix's water rules and contacts apply rather than Glendale's. Separately, some downtown Glendale lots receive non-potable Salt River Project irrigation water, which must never be cross-connected to household plumbing.
Older homes, drains and gas piping
The median Glendale home was built around 1985, so many houses are now 40 years old or more. In homes of that age, drain lines, shutoff valves, water heaters and supply connections are more likely to be near the end of their service life. Glendale's permit Q&A says replacing drain and waste piping needs a permit, and so does installing, replacing or extending gas piping, with pipe sizing checked at application. A residential water heater replacement done by a contractor does not need one.
Gas service and safety
The city does not operate a gas utility. Some Glendale properties have natural gas through Southwest Gas, and others are all-electric. If you smell gas, leave the building, then call 911 and Southwest Gas at 877-860-6020 from outside. Southwest Gas takes those calls whether or not you are a customer.
Backflow
Under the city code, approved backflow assemblies must be installed, tested and maintained at service connections. Commercial assemblies are inspected every year, and only certified testers recognized by the city may test or work on them. The city keeps a list of those testers; questions go to 623-930-4177.
Compared with Phoenix, and making the call
Phoenix homeowners deal with Phoenix Water Services and Phoenix Planning and Development. Glendale has its own utility and its own Building Safety, Codes and Services counter, plus a few blocks that are on Phoenix water. Call the number on this page, describe the problem and whether gas is involved, and you will be connected with an independent plumber who works in Glendale and quotes the job directly.
Common questions in Glendale
Who provides water in Hedgepeth Hills?
Do I need a permit to replace a water heater in Glendale?
Does every Glendale home have natural gas?
Who tests backflow assemblies in Glendale?
Nearby cities and towns
Sources
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