Emergency Plumber in Gilbert, AZ

What the call looks like

When you call the number on this page, you are put through to an independent plumber who takes urgent jobs in Gilbert. Expect a few quick questions: what failed, whether water or sewage is still moving, whether you managed to close the main, and the address. In a newer subdivision, mention the nearest major road, such as Higley Road or a Loop 202 exit. Ask how after-hours rates and any trip charge work before the plumber sets out. No arrival time is promised, since it depends on the hour and who is available.

What drives the bill

• When it happens. Evening, weekend and holiday calls normally cost more than a scheduled weekday visit.
• How far the water traveled. A leak caught early is a plumbing repair; one that ran overnight may also need drying and drywall work from other trades.
• The part that failed. A cracked supply line is quick; a dead water heater or a damaged sewer lateral is a bigger job.
• Finding it. Leaks under a slab or behind a shower wall may need detection equipment before any repair starts.

Gilbert's water, sewer and gas

The Town of Gilbert treats and delivers its own water, blending SRP and CAP surface water with groundwater from Town wells. Wastewater is also a Town service, run by the Public Works Wastewater Division. For a sewer problem in the street, call Public Works at 480-503-6400 during business hours; after hours, the Town routes wastewater emergencies through Police non-emergency dispatch at 480-503-6500. Southwest Gas supplies natural gas in town.

Gilbert is one of the newer places in the Valley. The median home was built in 2003, and only about 4 percent of homes predate 1980, so most emergencies here involve fixtures, water heaters, supply hoses and slab leaks rather than old cast iron. The Town's permit pages don't say whether a like-for-like water heater swap needs a permit, so the plumber can confirm with the Development Services One Stop Shop at 480-503-6700.

Before the plumber gets there

• Close the main shutoff and open a low faucet to drain the pressure.
• Turn off the power or gas to a leaking water heater.
• Stop using sinks, toilets and the washer if drains are backing up.
• Move rugs and boxes out of the wet area and take photos for your insurance company.
• Unlock the side gate and clear a path to the water heater and the sewer cleanout.