Fountain Hills is unusual: the Town runs neither water nor sewer. EPCOR supplies water and the Fountain Hills Sanitary District handles wastewater, while the drains in your home and the line to the district's main are yours. Call the number on this page to be connected with a local plumber in Fountain Hills.
Who handles a sewer problem in Fountain Hills?
That depends on where the problem is. The Fountain Hills Sanitary District is a separate special district that collects and treats wastewater and distributes recycled water, and it bills property owners directly for sewer. It takes calls at any hour, at 480-837-9444, for a broken or collapsed sewer line in the public right-of-way or a District easement. Inside your property line, the building sewer and every drain in the house are private, and that is the part a plumber clears. If a plumber opens your line to the property edge and water still will not move, the District is the next call.
Does the water in Fountain Hills affect the drains?
It plays a part. EPCOR's Chaparral City district serves the town and reports hardness of about 16 grains per gallon. Minerals at that level react with soap to leave a coating inside tub and shower drains, and hair catches on it until the drain slows to a crawl. A cable punches through the clog, but jetting removes the coating along the pipe wall. A softener reduces scale on the supply side, but it does not clean drain lines that already have buildup. If your bathroom drains slow down again every few months, ask the plumber whether jetting the branch lines makes more sense than repeated snaking.
Is drain work in town permitted?
Clearing a clog is ordinary service work. If the plumber finds a damaged section that has to be replaced, the Town of Fountain Hills Building Safety office handles construction permits through its online permitting system, TOPPS. The Building Safety page does not list plumbing permits specifically, so the plumber or the office at 480-816-5123 can confirm what applies to the repair.
Local note
Because the Town runs neither utility, Town Hall is not the call for a sewer problem. Keep the Sanitary District's number with your EPCOR account details. A cleanout near the house, and a second one near the street where a home has it, gives a plumber two places to work from on a main line call.
Drain Cleaning questions in Fountain Hills
Who handles sewage coming up from a public manhole or the street?
Does hard water make drain clogs worse?
When does hydro jetting make more sense than a cable machine?
Can roots from desert trees and shrubs get into a sewer line?
More plumbing services in Fountain Hills
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