The Town of Fountain Hills tells residents with a suspected gas leak to call 911 and Southwest Gas at 877-860-6020, and to do it after leaving the house. For repairs and new piping beyond the meter, call the number on this page to be connected with a local plumber in Fountain Hills.

Who do I call for which part of a gas problem?
In Fountain Hills, utilities are split among three separate providers: EPCOR for water, the Fountain Hills Sanitary District for sewer and Southwest Gas for natural gas. The Town runs none of them. For gas, the Town's utility page is simple: suspected leak, call 911 and 877-860-6020.
Southwest Gas responds to leaks and owns the meter and the line feeding it. The piping after the meter, running to the furnace, water heater, range, fireplace and any outdoor appliances, belongs to the homeowner. That is the part a plumber repairs, extends and tests.
Do I need a permit for gas line work in Fountain Hills?
For new or altered gas piping, plan on it. The Town's Building Safety office, part of Planning and Zoning, processes construction permit applications through its online system, TOPPS. Its page doesn't list gas and water heater cases individually, so the plumber will check what applies before starting. A pressure test and inspection on new piping are standard either way.
What goes wrong most often here?
Gas fireplaces, outdoor fire features and built-in grills are where plumbers tend to see the most trouble. A fire feature added after the house was built may be fed from a line sized only for the original appliances, leading to weak flames when everything runs at once. Exterior pipe on sun-facing walls and roofs loses its paint over time and starts to rust. Inside, aging appliance connectors and stiff shutoff valves are the usual leak points. Fountain Hills water is hard, so gas water heaters work against scale too, but that's a tank problem rather than a gas piping one.
Local note
Where a lot slopes, trenching for a buried line to a patio or fire pit takes more planning than on flat ground. Ask the plumber about the route and about having buried utilities marked before any digging starts. If you are adding more than one outdoor feature, plan them together so a single properly sized line can serve all of them, rather than tapping into the system piece by piece over several years. The same goes for converting a tank water heater to tankless: size the whole house at once.
Gas Line Services questions in Fountain Hills
I smell gas in the house. What comes first?
Can gas be piped to a backyard grill, fire pit or pool heater?
Does desert sun and heat affect outdoor gas piping?
Does gas piping work need a permit here?
More plumbing services in Fountain Hills
Gas Line Services nearby
Helpful guides
Sources
Last updated: