Fountain Hills water from EPCOR runs about 16 grains per gallon hard, so scaled cartridges and aerators are a common cause of drips and stiff handles. A plumber can usually rebuild the faucet or replace it if it is worn out. Call the number on this page to be connected with a local plumber in Fountain Hills.
How much does Fountain Hills water wear on faucets?
Quite a bit, over time. EPCOR's Chaparral City district serves the Town of Fountain Hills and parts of Scottsdale, about 14,500 connections, with a mix of Central Arizona Project water, Lake Pleasant water and local groundwater. EPCOR disinfects with chlorine and reports hardness of approximately 16 grains per gallon. At that level, a single-lever faucet's cartridge collects mineral film, its seals stop seating evenly, and the drip begins. Aerators clog with white flakes and the stream sprays or weakens. Regular aerator cleaning helps, and a softener slows the buildup, but cartridges still need replacing eventually.
Who is responsible if the leak is not at the faucet?
Fountain Hills splits its utilities. EPCOR handles water, and the Fountain Hills Sanitary District, a separate special district, handles sewer; the Town runs neither. A drip from the faucet or a leak under the sink is the homeowner's to fix with a plumber. If water is coming from the meter box or the street, that is EPCOR's side. If sewage is backing up from a broken line in the public right-of-way or a District easement, the Sanitary District takes calls at 480-837-9444.
Do I need a Town permit to replace a faucet?
The Town's Building Safety office, part of Planning and Zoning, processes permits through its online TOPPS system at 16705 E Avenue of the Fountains. Its page does not list plumbing permit rules specifically, so we cannot say that a faucet swap needs or skips one. A cartridge or seal replacement is ordinary repair. For a full replacement or any rerouting of supply or drain lines, ask the plumber or call Building Safety at 480-816-5123.
Local note
EPCOR maintains a service line inventory for this system at epcor.com/safety and says it is responsible for removing any identified lead pipes. Inside the home, faucets made decades ago may contain leaded brass, so an aging fixture is a good candidate for replacement rather than another rebuild. When you call, mention the faucet brand, whether you have a softener, and whether the stops under the sink close fully.
Faucet Repair questions in Fountain Hills
Will a water softener make faucet parts last longer?
What kind of filter faucet works with the disinfectant in my water?
Why does water leak out around the handle or base?
Could an older faucet or service line put lead in my water?
More plumbing services in Fountain Hills
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